Pricing

Enterprise Edition
Customizable, scalable, powerful.
A game changer for analytics.
TAILORED PLANS
Contact us
On-premise or in the cloud
Premium Countly plugins
Granular data
Service level agreement
Re-branding option
Custom plugin development services
Custom SDK development services
Analytics consultancy
Community Edition
Your own analytics server.
Power of open source meets analytics.
FREE FOREVER
Self hosted
Basic Countly plugins
Aggregated data
No SLA
No re-branding

Countly Enterprise Cloud

Powerful Countly Enterprise Edition, in a dedicated, secure environment, hosted and managed by us in your geography of choice.

One platform. Built for everyone.

Countly has a solution for every product team, large or small, to finally have 100% data ownership and control over analytics data.
Enterprise
Community
GENERAL
License
Type of license on which the agreement is based.
Commercial
AGPL v3
Pricing
Pricing model.
Subscription (Based on Data points)
Free
Support
Customer support available.
SLA
Community forum
Installation
Options available for installation of Countly and data processing/storing.
On-premise / Cloud (Self or Countly-hosted)
Self-hosted
Operating system
Operating system requirements to host Countly.
Ubuntu / RHEL
Ubuntu
PLATFORMS AND PLATFORM SUPPORT
Web Analytics
Collection and analysis of all web-based applications.
Mobile application analytics and marketing for all major platforms
Collection and analysis of all mobile-based applications, on all leading platforms, inclusing iOS and Android among others.
Desktop application analytics for MacOS and Windows
Collection and analysis of desktop-based applications, on both MacOS and Windows.
Server Analytics
Collection and analysis of server/backend data and APIs, in addition to website data.
REST based write API for any platform
Collection and analysis of data on other non-supported systems via open APIs to write own requests.
ANALYTICS
User Analytics
Part of the Analytics Feature Set, this includes an overview of users and online user analytics.
Limited
User Loyalty
Part of the Analytics Feature Set, this includes all user activity tracking, with a focus on users slipping away and detailed time of the day breakdown.
Limited
Session Analytics
Part of the Analytics Feature Set, this includes all session details such as durations, frequency, and views per session among other session analytics.
Acquisition
Part of the Analytics Feature Set, this includes the sources of acquisition and searched terms (for web apps).
Geo
Part of the Analytics Feature Set, this covers a detaild geographical breakdown including countries, languages, and activity maps.
Limited
Technology
Part of the Analytics Feature Set, this offers a deep dive into the users' technology, including devices and device types, platforms, app versions, carriers and browsers, resolutions, and densities.
Views
Part of the Analytics Feature Set, this includes details of page and screen views.
Heatmaps
Part of the Analytics Feature Set, this includes a breakdown of engagement at various pages.
DASHBOARDS
Customized Dashboards
Set up custom dashboards unique to your user profile so that you can view and follow trends that are of individual interest to you at a quick glance.
Limited
CUSTOMER BEHAVIOR, JOURNEY, AND EXPERIENCE
Retention
This features enables you to track your retention statistics, and identify what is causing retention or lack thereof.
Events
Identify and set up custom events that can help you track various points of interaction between your app and your users.
Revenue
Track revenue generated from specific events in real-time, and explore revenue trends for selected periods.
User Profiles
A detailed look into the users using your application, including detailed personal information and the ability to track users' activity across multiple events and features.
Cohorts
Set up groups to track user behavior, and take multiple actions for users as they enter and exit these groups.
Funnels
Track conversions and customer journey across multiple steps for various interactions, identifying where users drop off and why.
Drill (Advanced Segmentation)
Deep dive into any session, view, error, event, or even feedback data to identify and work upon patterns and trends.
Formulas
Set up any formula to track crucial numbers and trends, using data from any other feature as parameters within the formulae.
Flow
Identify and track flow of customers as they navigate through your app to better understand customer journeys.
ENGAGEMENT AND FEEDBACK
Push Notifications
Engage with and encourage your users to take action by sending them notifications at desired times, including messages with different media, in different languages, and targeted at users based on properties or behavior.
Limited
Surveys
Ask up to 5 questions in a single survey to get valuable user intelligence, and target your surveys based on in-app behavior and user properties.
NPS®
Measure your customer experience and loyalty using Net Promoter Score® (NPS®) surveys.
Ratings
Ask your users how they feel about a certain page, view or transaction. Collect ratings and comments.
CRASH AND PERFORMANCE MONITORING
Crashes
Track crashes in desktop and mobile applications and Javascript errors in your web applications, and enable quick resolution.
Performance
Keep track of your applications' network requests and perform code level profiling.
Symbolication
Symbolicate stack traces.
Jira Integration
Create and synchronize Jira issues directly from Countly Crash Analytics.
TESTING
Remote Config
Change the behavior and appearance of your application without needing to update it, test new touches on user groups, and take informed decisions on product enhancements.
Limited
A/B Testing
Create experiments to find the best performing variants of your remote config variables.
UTILITIES
Report Manager
Alerts
Part of Utilities, Report Manager allows you to set up and receive email alerts based on personalized metric changes to stay on top of crucial data.
Data Manager
Part of Utilities, Alerts allows you to perform transformations on events or user properties and to manage their data types
Data Populator
Part of Utilities, Data Populator allows you to populate Countly with sample data related to sessions, events, crashes, in-app purchases, push notifications, and user profiles so that you can have an understanding of what reporting will look like when you go live.
Config Transfer
Part of Utilities, Config Transfer allows you to easily choose individual or complete existing configurations, such as an A/B Testing experiment or entire Cohorts, export them to a .json file, and simply import them to any other Countly instance.
Compliance Hub
Part of Utilities, Compliance Hub allows you to keep your user consents under control and always be on top of subject data requests such as data exports and purges.
Filtering Rules
Part of Utilities, Filtering Rules allows you to filter incoming requests from the SDKs that match criteria you define.
MANAGEMENT
Email Reports
Setting up periodic email reports on a customizable schedule, for any data of your choice, including but not limited to users, sessions, events, crashes, custom dashboards.
Geolocation
Creating locations to be used in push notifications so as to target different geographies for engagement.
Application Management
Part of Management, Application Management allows you to set up and manage all your applications that are being tracked through Countly.
Plugins
Part of Management, Plugins allows you to enable and/or disable plugin features to track additional metrics.
DB Viewer
Part of Management, DB Viewer allows you to explore all Countly MongoDB collections through the user interface.
Logs
Part of Management, Logs includes Request and Server Logs.
Data Migration
Part of Management, Data Migration allows you to migrate data from one Countly server to another with ease
SECURITY
Two-factor Authentication (2FA)
Enforce Two-factor authentication via Google and Microsoft authenticator apps to all your dashboard users.
reCAPTCHA
reCAPTCHA adds an extra layer of security to logins by displaying a captcha if the user fails to login multiple times.
Role-based User Management
User Management allows you to set up and update access settings to provide specific levels of access to specific Countly users in your organization.
Configurable Password Policies
Set up specific configerations on password complexity, password expiration, and re-use of passwords, among others.
Audit Logs
All dashboard user actions (and actions made using tokens) that affect data are logged in a HIPAA compliant way
INTEGRATIONS AND CONSOLIDATIONS
Consolidate
Duplicate data from multiple apps into a single app.
White Labeling
Customize your Countly user interface by changing the logo, button, and menu colors in an intuitive way.
Hooks
Part of Management, Hooks allows you to trigger external HTTP endpoints and receive emails based on incoming data and internal events, giving you a new way to use the power of Countly data to feed external systems.
Limited
ADD-ONS
Gateway
Ensure distribution of server load to offset data collection in peak and non-peak trends. Only available for Google Cloud hosting.
Active Directory (SSO)
Single Sign-on through Microsoft Active Directory (AD).
Azure AD (SSO)
Single Sign-on through Azure AD.
Okta (SSO)
Single Sign-on through Okta.
LDAP (SSO)
Single Sign-on through LDAP.
Cognito (SSO)
Single Sign-on through Cognito.
ADD-ON INSTALLATION, SETUP, AND CUSTOMIZATION SERVICES
Server Maintanance
Maintenance of self-hosted/on-premise servers.
Server Installation
Installation of self-hosted/on-premise servers.
Data Migration
Migration of data from other databases and storage to Countly.
Custom Development
Customization of plugin features for specific use cases, where possible.
SDK Integration Support
Support to integrate SDK into an app or website and beging tracking with Countly.
Plugin Development Support
Development of specific features, where possible, that can be integrated into your Countly instance.

Frequently Asked Questions

How does Countly Enterprise pricing work?

In order to better understand how we can help you, we first hold an online meeting. Afterwards we send you a quote and deployment plan if you'd like to go with an on-premise deployment. Our quotes have a tiered structure so you'll always know what you'll be paying if your volume increases or decreases.

Can I try Countly Enterprise?

Yes. You can try Countly on-premises or in the cloud. Please contact us to arrange your trial.

Do I have to self host Countly Enterprise?

Countly can be deployed on-premises with ease, but we also offer it in a fully managed and dedicated cloud setting. In either case you'll always get VIP support from our experienced team.

What will happen to my data after the trial?

If you want to keep using Countly Enterprise in the cloud we'll seamlessly move and redirect all your data to your dedicated instance. If you'd like to migrate to an on-premise Countly Enterprise instance we will help you hands-on to do so.

Which payment methods do you accept?

Countly Enterprise subscription payments can be made via wire transfer and all major credit cards. Invoicing is available for all payment and subscription types.
Countly Enterprise
Talk to one of our data professionals to learn how Countly Enterprise can help your business become data driven.
Countly Academic Program
Let's build tomorrow's analytics and marketing know-how together.
Become a Countly Partner
Let's deliver secure product analytics and marketing to the masses together.
Countly Enterprise Demo
See Countly Enterprise in action and get answers to your product analytics and marketing questions.
Contact Countly
Let us know how we can help with any of your product analytics and marketing needs.
Countly for Startups
Talk to one of our data professionals to learn how Countly Enterprise can help your startup become data driven.
Plugin Marketplace
Get listed in the Countly Plugin Marketplace today, and reach 1000s of businesses that already trust Countly for product analytics.
Countly Pricing
Countly Enterprise Pricing is based on your data volume.
B2C
B2B2C
B2E
B2B2E
Select this if you have an app or website that caters to individual users.
Select this if you provide services to other businesses who cater to individual users.
Select this if you want to incorporate analytics into internal systems for employee management.
Select this if you cater to businesses who require analytics for employee management.
Monthly active users
Daily active users
Please indicate the number of active users on your application per
month
on average.
Please indicate how many times a single user may be launching your application or accessing your website per
month
on average. For example: If an average user launches your application/accesses your website approximately every third day, your Frequency of Application Launch or Website Access per month will be 10.
On average, how many views or pages in your application or website does a single user navigate through in a single session? For example: If an average user visits 4 different pages within your application or website on average every time they login or launch the application/website, your Views or Pages Visits per Session will be 4.
Yes
No
Not Sure
Events can be any transaction or interaction between your application and/or website and a user/visitor. Events can be customized to track the interactions that matter to your business.
Yes
No
Not Sure
Push notifications allow you to send messages to your users to boost engagement, share news and/or offers, and also collect app performance data.
Yes
No
Not Sure
Crash analytics allow you to monitor the performance of your application and/or website, as well as manage the resolution of these crashes (including Jira integration).
You can choose to self-host Countly on your company servers, or let Countly host and manage a private cloud-based deployment for you. In both cases, you retain 100% of data control.
Please provide a valid company email address, where possible.
How many employees / team members does your organization have?
Where is your company located?
Please share any additional information that you can share about your application/project.
Web/Google search for ‘product analytics’
Web/Google search for ‘analytics solutions’
Received a recommendation/referral from one of your customers
Saw your advert on LinkedIn and visited the website
Received an email about Countly from Countly
I already use Countly Community Edition
I found you on a B2B Software review website (G2, Capterra etc.)
Please select one or more of the below options to tell us how you heard about Countly.

I have read and agree to the Terms of Service and Privacy Policy
Subscribe me to Countly Newsletter
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Try Countly Enterprise
Sign up for a free, 30-day trial of Countly Enterprise Edition.

For your trial, you can choose among United States, Europe and Singapore as your service location to send and store your analytics data in our servers in that location.

After your trial, you can choose to continue with a Countly Enterprise hosted or on-premise deployment.

If you prefer a on-premise trial, please contact our sales team for the next steps.

Europe
United States
Singapore
Countly Enterprise hosted customers can choose among following deployment locations;

United States, Brazil, United Kingdom, Germany, Belgium, India, Taiwan, Japan, Singapore and Australia.
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