Crashes & Errors

Be always on top of crashes and exceptions in your applications, and resolve them right away
Health & Performance
The Crashes & Errors plugin is available in the Enterprise and Community Editions. If you'd like to see it in action, contact us to see a demo or set up your own Community Edition instance.

Built for mobile, desktop, and web

Crashes & Errors lets you track crashes in desktop and mobile applications and Javascript errors in your web applications.

Track and resolve

Be always on top of any problems about your applications and resolve issues before they start to impact your business. Mark issues as resolved/hidden or delegate resolution by sharing crash reports.

Keep your data secure

Just like any other data Countly collects, your crash reports and any personally identifiable information inside them will be kept secure either on-premises or in a private cloud, and maintaining 100% ownership.

Smart grouping

Countly intelligently groups your crash reports so that finding the root cause of issues becomes even easier. Dig deeper into your data by applying filters on your crash groups or explore individual crash occurrences.

Symbolication

Using the Symbolication plugin, you can symbolicate your iOS stack traces and de-obfuscate your Android ProGuard and DexGuard stack traces with ease.

Minimal footprint

Countly iOS, MacOS, Android, Windows, and Javascript SDKs come with built-in crash analytics support. You won't need to integrate yet another SDK for this purpose.

Capture metadata

Add custom metadata to your crash reports such as custom logs and key-value based segments in order to make debugging easier and faster.

Context matters

Countly Crashes & Errors analytics and reporting works tightly integrated with other plugins, giving you always the whole picture.
Who are the users affected by this crash/error?
How did this crash/error affect my user engagement and in-app purchases?
What did the user do in my app before experiencing the issue?
To use this plugin, review the Crashes & Errors User Guide here.

Related Plugins

Jira Integration
Create and synchronize Jira issues directly from Countly Crash Analytics
Performance Monitoring
Keep track of your applications' network requests and perform code level profiling
Symbolication
Symbolicate or deobfuscate crash reports and convert them into a human-readable format
Flows
Understand user behavior by analysing event paths
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Select this if you have an app or website that caters to individual users.
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Monthly active users
Daily active users
Please indicate the number of active users on your application per
month
on average.
Please indicate how many times a single user may be launching your application or accessing your website per
month
on average. For example: If an average user launches your application/accesses your website approximately every third day, your Frequency of Application Launch or Website Access per month will be 10.
On average, how many views or pages in your application or website does a single user navigate through in a single session? For example: If an average user visits 4 different pages within your application or website on average every time they login or launch the application/website, your Views or Pages Visits per Session will be 4.
Yes
No
Not Sure
Events can be any transaction or interaction between your application and/or website and a user/visitor. Events can be customized to track the interactions that matter to your business.
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No
Not Sure
Push notifications allow you to send messages to your users to boost engagement, share news and/or offers, and also collect app performance data.
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No
Not Sure
Crash analytics allow you to monitor the performance of your application and/or website, as well as manage the resolution of these crashes (including Jira integration).
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