The Jira Integration plugin is available only in the Enterprise Edition. If you'd like to see it in action, contact us to see a demo.
Using the Jira Integration plugin you can create Jira issues directly from your Countly Crash Analytics dashboard. On an application level you can configure:
- Corresponding project key in Jira
- Issue type that you would like to use
- To Do, In Progress, and Done status name or names
When clicked, Create Jira task button in your crash & error details view will copy the crash title and stack trace to be used as title and description of your JIRA issue.
Once you create the Jira issue, changing the crash status on Countly to "Mark as resolving", "Mark as resolved" or "Mark as unresolved" will transition the JIRA ticket to the primary In Progress, Done, or To Do status you configured for your Countly application.
When the transition happens on the Jira side, the crash status on Countly will be changed in a similar fashion, only this time any of the To Do, In Progress, or Done statuses will be matched to the corresponding state in Countly.
To use this plugin, review the Jira for Crashes User Guide here.
Additional Resources
Content from our Academy, Documentation, and more related to the Jira Integration plugin.
The Economic Impact of Using Countly in Enterprises
In our report, The economic impact of using Countly in Enterprises , we convey the financial benefits of using the Countly Enterprise Edition. We prepared this report, with the help of our customers, to...
Report
First steps to installing Enterprise Edition
As you start your installing your Enterprise Edition, there are a few different scenarios to consider. This document guides you with your first deployment.
Technical Guide
To use this plugin, review the Jira Integration User Guide here.
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