Using the Jira Integration plugin you can create Jira issues directly from your Countly Crash Analytics dashboard. On an application level you can configure:
- Corresponding project key in Jira
- Issue type that you would like to use
- To Do, In Progress, and Done status name or names
When clicked, Create Jira task button in your crash & error details view will copy the crash title and stack trace to be used as title and description of your JIRA issue.
Once you create the Jira issue, changing the crash status on Countly to "Mark as resolving", "Mark as resolved" or "Mark as unresolved" will transition the JIRA ticket to the primary In Progress, Done, or To Do status you configured for your Countly application.
When the transition happens on the Jira side, the crash status on Countly will be changed in a similar fashion, only this time any of the To Do, In Progress, or Done statuses will be matched to the corresponding state in Countly.
To use this plugin, review the Jira for Crashes User Guide here.