JIRA for Crashes

Open up and synchronize JIRA issues directly from Countly Crash Analytics
Health & Performance
JIRA for Crashes plugin is available only in Enterprise Edition. If you'd like to see it in action, you can contact us to see a demo.

Using the JIRA for Crashes plugin you can create JIRA issues directly from your Countly Crash Analytics dashboard. On an application level you can configure;

  • Corresponding project key in JIRA
  • Issue type that you would like to use
  • To Do, In Progress and Done status name or names

When clicked, Create JIRA task button in your crash & error details view will copy the crash title and stack trace to be used as title and description of your JIRA issue.

Once you create the JIRA issue, changing the crash status on Countly to Mark as resolving, Mark as resolved or Mark as unresolved will transition the JIRA ticket to the primary In Progress, Done or To Do status you configured for your Countly application.

When the transition happens on the JIRA side, the crash status on Countly will be changed in a similar fashion, only this time any of the To Do, In Progress, Done status names will be matched to the corresponding state in Countly.

Countly jira for crashes create
Countly jira for crashes project
Countly jira for crashes setup

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