Life Science CIOs:
Embrace Personalization to Transform the Healthcare Provider Experience

According to Gartner® research, “Fewer than one-third of Healthcare Providers want the same number of face-to-face sales engagements they did pre-COVID-19.”

We believe that this Gartner® report will help you harness the true impact of product analytics and customer insights when you:

  • “Work with your executive peers to develop a personalization strategy with use cases specific to your organization.
  • Invest in processes and technologies that help you understand the needs and preferences of your customers.
  • Assess your technology capabilities to identify gaps to enable personalization across in-person and digital touchpoints.
  • Deploy and monitor metrics for personalization and work to continually improve customers’ experiences.”
Equipped with these strategies, life sciences CIOs can optimize customer interactions across all touch points, increase customer value, and drive commercial outcomes.

Download your complimentary Gartner® report.
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Gartner®, “Life Science CIOs: Embrace Personalization to Transform the Healthcare Provider Experience”, 7 May 2021, Animesh Gandhi.

GARTNER® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.